EazzyTranzact Frequently Asked Questions

Question 1

How secure are my transactions on EazzyTranzact?

Accepted Answer

We prioritize security with advanced encryption protocols, multi-factor authentication, and compliance with international data protection regulations, ensuring your transactions and data are safe.

Question 2

How do I manage user access for my team on the platform?

Accepted Answer

Our platform includes comprehensive user management features with role-based access controls, allowing you to assign different permission levels to team members based on their responsibilities.

Question 3

Does EazzyTranzact offer fraud protection?

Accepted Answer

Yes, we provide advanced fraud detection and prevention systems including real-time transaction monitoring, risk assessment algorithms, and secure payment processing protocols.

Question 4

Can I switch between different plans or solutions?

Accepted Answer

Absolutely! Our platform is designed to be flexible and scalable. You can upgrade, downgrade, or switch between different service plans based on your evolving business needs.

Question 5

What payment methods are supported?

Accepted Answer

We support multiple payment methods including bank transfers, mobile money, credit/debit cards, QR code payments, and various local payment methods across different African countries.

Question 6

How long do cross-border transactions take?

Accepted Answer

Transaction times vary depending on the destination and payment method, but most cross-border payments are completed within 1-3 business days. Same-day settlement is available for certain corridors.

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